Effective Date: July 21, 2025
Company: DPC Momentum

1. Introduction
DPC Momentum (“we,” “our,” or “us”) is an educational SaaS agency helping healthcare and wellness providers automate their business systems and grow through training and marketing tools. This Privacy Policy explains how we collect and use your information.

2. What We Collect
We collect general business contact information only, including:

Name, phone number, email address

Business or practice name

Appointment and campaign activity

SMS delivery status and engagement logs

Technical details like device type and IP address

We do not collect personal health information (PHI), insurance details, or financial records.

3. How We Use Your Information
We use your information to:

Deliver educational content and automation training

Send appointment reminders, reactivation messages, and business marketing guidance

Track performance of campaigns and platform features

Ensure legal and carrier-compliant messaging practices

4. Messaging Compliance
Our SMS/MMS communications follow A2P (Application-to-Person) industry guidelines:

Only sent to opted-in contacts

Include opt-out instructions (e.g., “Reply STOP to unsubscribe”)

Do not contain sensitive health or financial data

Respect carrier rules on timing and content

5. HIPAA Awareness
Although DPC Momentum does not store or manage PHI, our platform follows security best practices aligned with HIPAA standards.
Clients using the platform are responsible for ensuring their usage complies with HIPAA if they handle sensitive data in their own workflows.

6. Data Sharing
We do not sell your data. We may share it with trusted providers such as:

Our software partners (e.g., GoHighLevel)

Hosting and analytics tools

Legal authorities, only if required

7. Data Protection
Your data is protected with secure transmission (HTTPS), access controls, and monitored systems. We take privacy seriously.

8. Your Rights
You can contact us anytime to:

Request access or corrections to your data

Ask to be removed from our communications

Withdraw consent for future outreach

9. Policy Updates
We may update this policy occasionally. If we do, we’ll notify you through the platform or by email. Using our services after changes means you accept the new terms.

Contact Us
Have questions or need help? Contact us at:
Email: [email protected]
Mailing Address:
DPC Momentum
3326 Cumberland Hills Cir NW
Cleveland, TN 37312